Terms & Conditions
Terms and Conditions for Wild Wolf Wellbeing Online Booking System
Welcome to Wild Wolf Wellbeing’s online booking system! We’re excited to help you book your appointment and start your journey towards wellness. Please read these terms and conditions carefully before making your booking.
Created March 2023
1. General
1.1. These terms and conditions apply to your use of the Wild Wolf Wellbeing online booking system, which you can find at https://booking.
1.2. By using our booking system, you agree to be bound by these terms and conditions.
1.3. The online booking system is supplied by SimplyBook.me Ltd. (“SimplyBook.me”), a company registered in Cyprus, acting as a data processor on behalf of Wild Wolf Wellbeing. By using our online booking system, you acknowledge and agree that SimplyBook.me may process your personal information in accordance with Wild Wolf Wellbeing’s privacy policy. Their terms and conditions can be found online at https://simplybook.me/
2. Booking Process
2.1. Our booking system lets you easily book appointments with Wild Wolf Wellbeing. To make a booking, you’ll need to provide some basic information, like your name, contact details, and payment information.
2.2. By submitting a booking request through our system, you agree to pay the full amount for the services you’re requesting.
2.3. Although we make every effort to provide services at the agreed time and date, we cannot guarantee availability. We will inform you as soon as possible if there is a problem with your booking and will work with you to find an alternative time or date if possible.
3. Attendance
3.1. The location of the appointment, whether at our clinic or virtually through Microsoft Teams, will be selected by you during the booking process.
3.2. It is your responsibility to ensure that you attend the appointment at the correct location based on your selection.
3.3. If you have selected a virtual appointment, you will receive a confirmation email with a link to join the appointment via Microsoft Teams.
3.4. All appointment details, including location and time, will be accessible in the online booking system when you are logged in.
4. Cancellation and Refunds
4.1. If you need to cancel your appointment, please let us know at least 24 hours before the scheduled appointment time. If you cancel less than 24 hours before the appointment time, we won’t be able to refund your payment.
4.2. If we need to cancel your appointment, we’ll give you a full refund.
5. Liability and Disclaimer
5.1. We take our responsibilities seriously, but we can’t be responsible for any loss or damage you experience as a result of using our booking system or receiving our services, unless it’s caused by our negligence.
5.2. While we strive to provide high-quality services, we cannot guarantee that they will meet all of your specific needs or expectations. Therefore, you assume all responsibility and risk for the use of our booking system and services. We recommend that you carefully consider whether our services are suitable for your individual requirements before making a booking.
6. Privacy Policy
6.1. Wild Wolf Wellbeing’s privacy policy applies to any personal information we collect through the online booking system. You can find the privacy policy https://www.
6.2. By using our online booking system, you agree to the terms of our privacy policy.
7. Governing Law and Jurisdiction
7.1. These terms and conditions are governed by and interpreted in accordance with the laws of Guernsey.
7.2. If there’s any dispute relating to these terms and conditions or your use of our booking system, it will be subject to the exclusive jurisdiction of the Guernsey Courts.